Order Processing Time
- All orders placed before 10 AM AEST on business days will be dispatched on the same day (for all in-stock items). Orders after 10 AM or public holidays will be dispatched on the next business day.
Shipping costs within Australia:
- Regular shipping: FREE for orders over $40 or $5 for orders under $40.
- Express shipping for orders is at a flat rate of $10.
All orders come with tracking and are currently shipped with Australia Post.
For more information please check our Shipping Policy
Returns requests are accepted within 7 days from the day the products are delivered.
- Items must be returned in their original condition, unused and unaltered in the original packaging.
- Returns must be sent back to our returns department within 7 days of receiving your items.
- Your Box Australia is not liable for the loss of any items being returned.
- Original shipping costs will not be included in the return, except for approved faulty items.
- Items that do not meet the requirements above may be rejected for a return and sent back to the sender.
For more information please check our Return and Refund Policy