Below FAQ are some common concerns of our custormer before purchasing, if you have other questions, please contact Your Box Support Team

Once you place your order, you will receive an order confirmation within 15 minutes.

After your order has shipped, you will receive a shipping confirmation email.

Your order can take 1-2 business days to be fulfilled.

All packages are shipped through Australia Post.

If your order has not yet been fulfilled, it can be fully refunded. Please contact Your Box Support Team with your order number and we can take care of it for you!

Your order cannot be refunded if it has already been fulfilled.

We currently only ship within Australia.

Regular shipping: FREE for orders over $40 or $5 for orders under $40.


Express shipping for orders is at a flat rate of $5.


All orders come with tracking and are currently shipped with Australia Post.

Yay! Now stay tuned to us, there are more stunning products will be luanched soon!
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